Privacy Policy

At InvTracker.in, we take your privacy seriously. This Privacy Policy explains how InvTracker Technologies Private Limited ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our investment tracking platform and services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, and billing information
• Financial Data: Investment details, transaction records, portfolio holdings, and performance data
• Entity Information: Details about individuals, HUFs, trusts, companies, and other entities you manage
• Documents: Investment certificates, statements, and other financial documents you upload
• Communication: Messages, feedback, and support requests

1.2 Information Automatically Collected

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs, error reports, and performance metrics

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our investment tracking services
• Processing transactions and managing subscriptions
• Calculating performance metrics, returns, and tax reports
• Sending important updates, notifications, and service announcements
• Improving our platform, features, and user experience
• Providing customer support and responding to inquiries
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations and regulatory requirements

3. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (256-bit SSL/TLS) and at rest
• Access Controls: Role-based access with multi-factor authentication
• Regular Backups: Automated daily backups with secure off-site storage
• Security Audits: Regular security assessments and penetration testing
• Employee Training: Staff trained on data protection and security best practices
• Monitoring: 24/7 system monitoring for suspicious activities

4. Data Sharing and Disclosure

We do NOT sell, rent, or trade your personal information. We may share data only in these limited circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: Third-party vendors who help us provide services (payment processors, hosting providers) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In case of merger, acquisition, or asset sale (with prior notice)
• Protection of Rights: To enforce our terms, protect rights, safety, or property

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination:

• Active data is retained for 90 days to allow reactivation
• After 90 days, data may be archived for legal and compliance purposes
• Archived data is kept for 7 years as per Indian tax and financial regulations
• You may request complete data deletion subject to legal retention requirements

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Export: Download your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@invtracker.in

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your login sessions
• Analyze usage patterns and improve our services
• Provide personalized content and features

You can control cookies through your browser settings. Note that disabling cookies may limit functionality.

8. Third-Party Services

Our platform may integrate with third-party services:

• Payment gateways for subscription processing
• Market data providers for NAV and stock prices
• Cloud hosting and storage providers
• Analytics and monitoring tools

These services have their own privacy policies. We recommend reviewing them.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.

10. International Data Transfers

Your data is primarily stored and processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, concerns, or requests:

InvTracker Technologies Private Limited
Email: privacy@invtracker.in
Phone: +91 98765 43210
Address: Mumbai, Maharashtra, India

13. Compliance

We comply with applicable Indian data protection laws and regulations, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.